Payment Security Policy
Diamonds on Albert uses Paypal for online credit card transactions. Paypal processes online credit card transactions securely for merchants globally. Diamonds on Albert does not have access to any of your credit card or secure information.
Please visit Paypal.com for more information on their security policy.
Prices
Prices for our products and services are subject to change without notice.
We reserve the right at any time to modify or discontinue the good(s) or service or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the good(s) or service
All prices are in New Zealand dollars and include GST.
Products & Services
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our goods or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Returns & Shipping
Please choose carefully as we do not refund if you change your mind. If the goods are faulty we will meet our obligations under the consumer guarantees act.
We have different shipping methods available, all methods include a tracking number. For more information on shipping, please read our FAQ section here.
Please note that orders will not be shipped until the full payment is made.
If the item is faulty we will repair, replace or refund if necessary (including shipping) as per the Consumer Guarantees Act NZ.
The customer needs to pay for the return shipping of item(s).
The good(s) need to be returned within 14 days
If you wish to notify us you are returning the good(s) please contact us here.
All items must be in the original condition, un-used, and with all original tags/packaging in place. You also need to provide us with your receipt
Please provide us with your order number when returning good(s).
Personal identification Information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Diamonds on Albert collects and uses Users personal information for the following purposes:
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To administer a content, promotion, survey or other site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
Diamonds on Albert has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Diamonds on Albert
www.diamondsonalbert.co.nz